Information We Collect
We may collect personal information that you voluntarily provide through our website forms, email, WhatsApp, phone, or other communication channels. This may include your name, email address, phone number, company name, country or region, project details, product preferences, material requirements, and messages.
We may also collect limited technical information such as browser type, device information, pages visited, referring pages, and general usage data to help maintain and improve the website experience.
How We Use Information
- To respond to inquiries and provide product, sample, quotation, or project information.
- To coordinate custom fabrication, material sourcing, quality control, packaging, and export support.
- To improve website content, product presentation, service quality, and communication.
- To send relevant follow-up messages when you have requested information from us.
- To protect our website, business operations, and customer communications.
Sharing And Disclosure
We do not sell personal information. We may share necessary information with trusted service providers, logistics partners, processing partners, or professional advisors when required to respond to your request, prepare a quote, produce an order, arrange delivery, or comply with applicable legal obligations.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. No website or electronic transmission method is completely secure, so we cannot guarantee absolute security.
Your Choices And Rights
You may contact us to request access to, correction of, or deletion of personal information you have provided to us. You may also ask us to stop using your information for follow-up communications, subject to any information we need to retain for legitimate business, legal, or recordkeeping purposes.
Cookies And Website Analytics
Our website may use cookies or similar technologies to support basic site functionality, understand website traffic, and improve page performance. You can adjust your browser settings to refuse or delete cookies, though some parts of the site may not work as expected.
International Communications
MARSSTONE works with clients and partners worldwide. When you contact us from outside China, your information may be processed in China or other regions where our service providers, partners, or communication tools operate.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements. The updated date at the top of this page indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at info@marsstone.net or call +86-18859790608.